Privacy Policy

1. Data Controller vs. Data Processor
ANDIV acts as the Data Controller for the personal information you submit directly on the ANDIV website (e.g., via contact or booking forms) for communication and service fulfillment purposes.
Conversely, we act EXCLUSIVELY as a Data Processor regarding the contact forms and data collection mechanisms deployed on your finalized website. Lead data generated through your website is transmitted directly (end-to-end) to your designated Customer Relationship Management (CRM) system or database. We do not store, intercept, or process your patients' or clients' sensitive data on our servers.

2. Information We Collect
We strictly collect the essential data required to execute our professional services. This includes your First Name, Last Name, Email Address, WhatsApp Number, and Company Name.
All financial and payment data is securely processed by certified third-party payment gateways (e.g. Stripe). ANDIV does not collect, process, or have access to your full credit card information at any point.

3. Third-Party Tools & Tracking
To continuously optimize our services and understand our user base, we utilize industry-standard analytics tools, primarily Google Analytics 4 (GA4) and Google Tag Manager (GTM).
Our website employs a proprietary, rigorously engineered Cookie Consent Management system. This system ensures that all tracking, marketing, and analytical scripts are strictly blocked from executing until explicit, affirmative consent is granted by you, the user.

4. International Data Transfers (Cross-Border)
As a global digital service provider, we hereby inform you that your business and operational data may be routed and processed on secure servers located outside the territory of Australia. This may include CRM systems hosted within the European Union (EU) or web hosting infrastructure (e.g., Webflow) located in the United States.
We ensure that all international data transfers comply with industry-standard data protection protocols, utilizing encrypted SSL/TLS connections to safeguard your information across borders.